Physical Accessibility Statement

Victoria Surgery has suitable access and toilet facilities for disabled patients. We have a car park which is available free of charge and disabled spaces are clearly marked. Patient services are provided at ground floor level. Guide dogs are welcome. If access proves difficult to any of our disabled patients, we would be happy to consider any suggestions for improvement.

A baby changing facility is available in our ground floor toilet.

Patients who find our waiting room too busy or noisy are welcome to wait in their car until the time of their appointment. You must ensure you check in at reception first either in person or by calling the reception team on 01284 725550 option 2 and identifying your location in the car park.

Our reception team are always available to assist any patient who has access requirements.