Online Services

NHS App

The NHS App is free to download from your chosen app store, and once registered, you will be able to get your COVID pass, order prescriptions, view your medical record including results and correspondence, and also access patient information and advice.  For more details, please click here

Systmonline

Alternatively, our ‘Systmonline’ service is available to book an appointment to see a doctor

Before using this service you must first register to obtain a user ID and password, which you can do by completing this form and returning it to us.  You will need provide proof of identity.  Please ask at Reception for details.

Once you have registered you can download the App to enable you to book appointments and order prescriptions via your smart phone or tablet. Just click one of the links below, or search your App Store for ‘SystmOnline’.

e-Consultations

For your convenience, the practice is now offering an e-consult service. You could save time by starting an online consultation with the GP now by clicking this link.  (Available during our opening hours, Mon – Fri 08.00 – 18.30). Someone will get back to you by the end of the next working day, and you might not even have to come in to the surgery.

Patients can request to renew medical certificates via this service without calling the reception team.

You can also use the e-consult service to access self-help and pharmacy advice, as well as links to other local services, such as self-referral to physio.  Please do not use the e-consult service if you just want to book an appointment – please telephone reception to do this.

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Electronic Prescription Service (EPS)

The EPS service enables patients to have their prescription sent electronically to their chosen pharmacy, meaning they don’t need to come and collect the paper prescription from us first. This service is more convenient for patients as it saves them an unnecessary trip to the surgery. By using this service, patients are helping the surgery to reduce the amount of paper prescriptions being processed, thereby keeping errors and misplaced prescriptions to a minimum, and in a time of pandemic it also reduces the number of people coming to the surgery when they don’t really need to, enabling us to maintain strict social distancing for our staff and patients. To sign up to the EPS service, please speak to the surgery dispensary team if you are a dispensing patient or to your chosen pharmacy and they will set this up for you.